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Date: Thu, 19 Dec 2024 19:04:54 +0000
Subject: Please contact the customer - Refund Not Received
From: Walmart Customer Care <a-9A86C309B937406D853870BAEE56B4DC@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">
    <div> Dear Designer Living Inc.,&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Linda Millard</div>
    <div> <b>Customer Order Number:</b>&nbsp;200012479135816</div>
    <div> <b>Purchase Order No:</b>&nbsp;108934030861465</div>
    <div><b> Reason for Contact: </b>&nbsp;Refund Not Received</div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Queen Size Comfort=
er Set, 5-Piece Floral Bedding Set for All Season, Purple Queen Comforter S=
et with Bed Skirt, Bed Size: Queen, Actual Color: Purple, Theme: Comforter =
Set/577634027 </div>
     <div><br></div>
    <div><br></div>
    <div><b> Agent message: </b>&nbsp; Hello there! This is John Fernando f=
rom Walmart Customer Care. I m reaching out for our customer Linda Millard =
for the order that she received incorrect worth of $46.23. I appreciate you=
 providing her all the details on how she can have a refund for this order =
without returning the item as the store does not accept the return. Please =
respond within 48 hours. Thank you so much!</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
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