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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Kristy Brow
Customer Order Number: 200012667667321
Purchase Order No: 108934027978957
Reason for Contact:  Damaged/Missing Parts/Not Receiv= ed
Item name/number:   Madison Park Queen Size Comforter= Set, 8-Piece Cotton Bed in a Bag, Reversible Bedding Set with Decor Pillow= s, Floral Queen Bedding Comforter Set, Blue, Bed Size: Queen, Actual Color:= Blue/703576048
Agent message:   Hi seller! The cx did not receive the item and it was mark as delivered in her end. Th= e cx wants a replacement for the item. please notify the customer ASAP for = more information about the replacement. thank you!


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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