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Thank you for your support in this matter,
Lauren 

On Tue, Dec 17, 2024 at 4:50=E2=80=AFPM info@designerliving.com <s-D47D29A2B4C6= 4EBFADC9D66F3D10D2F8@relay.walmart.com> wrote:
You have a message from Designer Living Inc. - Walmart.com  =


Sales Order Id:  200012816604184
Item:   Mi Zone Kids Full/Queen Size Comforter Sets, = 4-Piece Kids Bedding Set for Boys, Space Rocket Ship Comforter Bed Set, Nav= y, Bed Size: Full/Queen, Actual Color: Navy


Hello Lauren,

 

Thank you for reaching out. Upon checking = with FedEx, your order with the tracking number 770512937358 has been = delivered on 12/12/2024.  We ask that you first check with other famil= y members, neighbors and around the outside of your home to ensure the pack= age was not misplaced. 


Since= rely,

Giselle=

Designer Liv= ing Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Living Inc. 


** THIS IS = AN ESCALATION **


This is Walmart Customer Care, contacting= you on behalf of the customer for the order below. The customer is receivi= ng a copy of this message.


Customer Name: Lauren Greenwood

Customer Order Number: = 200012816604184

Purchase Order No: 108934134280= 084

Reason for Contact:  Delivered to Wrong Lo= cation/LAD

Item name/number:   Mi Zone Kids Fu= ll/Queen Size Comforter Sets, 4-Piece Kids Bedding Set for Boys, Space Rock= et Ship Comforter Bed Set, Navy, Bed Size: Full/Queen, Actual Color: Navy/5= 39914512

Agent message:   Hi this is Walmart.c= om on customer's behalf. The reason for this email is because our mutual cu= stomer is requesting a replacement because the customer did not get the ite= m, please check this out, thank you



Wha= t you need to do now:

1. Reply to this message to contact th= e customer, and do so within 48 hours, per the guidelines outlined in the <= a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Custom= er_Service_Requirements" target=3D"_blank">Marketplace Seller Customer Care= Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team

3D""
3D""