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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Lauren Greenwood
Customer Order Number: 200012816604184
Purchase Order No: 108934134280084
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Mi Zone Kids Full/Queen Size Comf= orter Sets, 4-Piece Kids Bedding Set for Boys, Space Rocket Ship Comforter = Bed Set, Navy, Bed Size: Full/Queen, Actual Color: Navy/539914512
Agent message:   Hi this is Walmart.com on customer's= behalf. The reason for this email is because our mutual customer is reques= ting a replacement because the customer did not get the item, please check = this out, thank you


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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