Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 17 Dec 2024 21:22:16 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Lauren Greenwood

Customer Order Number: 200012816604184

Purchase Order No: 108934134280084

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Mi Zone Kids Full/Queen Size Comforter Sets, 4-Piece Kids Bedding Set for Boys, Space Rocket Ship Comforter Bed Set, Navy, Bed Size: Full/Queen, Actual Color: Navy/539914512

Agent message:   Hi this is Walmart.com on customer's behalf. The reason for this email is because our mutual customer is requesting a replacement because the customer did not get the item, please check this out, thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team