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On Dec 13, 2024, at 9:29=E2=80=AFAM, Designe= r Living Inc. <s-C98997B1964B4B54ACF760D4B1092447@relay.walmart.com> = wrote:

=EF=BB=BF

Hello Kelly / Walmart -

 

We will = give you a new tracking number. 

Sincerely,

Jerson

Designer Living Customer Service

info@designerliving.com


=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

How do know when to expect the replacement package? 


On Dec 10, 2024, at 5:24=E2=80=AFPM, Designer Living Inc.

=EF=BB=BF

Hello Kelly / Walmart -

 

Thank you for confirming your shipping address. We have processed the r= eplacement order. Please allow 5-7 business days for FedEx Ground delivery.=


Sincerely,

Jerson

Designer Living Customer Se= rvice

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Kyle, 

A replacement works. This is for Christmas! 


Than= ks, this is the shipping address. 


509 middle st = ;

Beloit, Wi

53511 



On Dec 10, 2024, at 11:09=E2=80=AFAM, Designer Living Inc.
<= blockquote>

=EF=BB=BF

Hello Courtney/ Walmart-

<= br>

Thank you for your e= mail. We apologize if you did not receive your order. We would like to send= you a replacement. If you agree with the resolution provided, can you give= us the address where we will send the replacement?


Sincerely,

Kyle=

Designer Living<= /p>


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Living Inc.,&= nbsp;


Courtney Naranjo wants to connect with you for the o= rder below:


Customer Order Number: = 200012472497039

Purchase Order No:  108933691= 274784

Reason for Contact:  Where is my order<= /p>

Item name/number:  Comfort Spaces Full/Queen C= ozy Velvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding= Set, Pink Blush Damask Comforter Bed Set with Pillow Shams/1544654765

<= p>

Customer Message:

My package ha= s been stuck in Port Wentworth, Georgia since November 30th. It was suppose= d to be delivered days ago. There hasn=E2=80=99t been an update on my packa= ge in days. Can you please confirm that the package is still on its way?


What you need to do now:

1. Reply to = this message to contact the customer, and do so within 48 hours, per the gu= idelines outlined in the Marketplace Seller Custo= mer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Thank you= , 

Your Walmart Customer Care Team


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