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Sent from Yahoo Mail for iPhon= e

On Thursda= y, December 12, 2024, 2:50 PM, Designer Living Inc. <s-78EE0A002BE74FA69= 8BEF43D68B3D69C@relay.walmart.com> wrote:

=20

Hello Archana,

 

Thank you for providing the photos.

 

We sincerely ap= ologize for the inconvenience caused by receiving a damaged item. To resolv= e this, we would be happy to offer a replacement.

 

Please let us know if this solu= tion works for you.

 

 

Best regards,
Gisel= le
Designer Living Customer Service
info@designerliving.com<= /p>


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hello 

Thank you for contacting = back here is the photo where it has ripped.3D"Inline


3D"Inline<= /p>


3D"Inline


3D"Inline


 

Sent from Yahoo Mail for iPhone


On Tuesday, December 10, 2024, 11:54 AM, info@de= signerliving.com

=

You have a message from Designer Living Inc. - Walmart.com  

=


Sales Order Id:  2000124754= 79986

Item:   Comfort Spaces Full Sheet Set, Fl= annel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece=



Hello Archana/ Walmart-<= /span>


Thank you = for your email. Can you provide us a photo of the damaged item that you hav= e received?


Sincerely,

Kyle

Designer Living


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


= Dear Designer Living Inc. 


** THIS IS AN ESCALATION *= *


This is Walmart Customer Care, contacting you on behalf = of the customer for the order below. The customer is receiving a copy of th= is message.


Customer Name: Archana A= praschervu

Customer Order Number: 2000124754799= 86

Purchase Order No: 108933691998020

Reason for Contact:  Delivered to Wrong Location/LAD

=

Item name/number:   Comfort Spaces Full Sheet Set,= Flannel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Pi= ece/1556913286

Agent message:   The sheets came= damaged. "Both the sheet sets are toured up in between where you can= =E2=80=99t see because it=E2=80=99s inside" The customer needs a refun= d with no return needed.



What you need = to do now:

1. Reply to this message to contact the customer,= and do so within 48 hours, per the guidelines outlined in theMarketplace Sell= er Customer Care Requirements.
2. If there has been no reply to thi= s communication within 48 hours, Walmart may proactively refund the custome= r.



Thank you, 
Your Walmart Customer Ca= re Team


3D""



<= /p>

Walmart Customer Service Team


3D""

3D""

3D""