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Sorry for the misunderstanding.


On Wed, Dec 11, 2024, 10:50=E2=80=AFAM info@designerliving.com <s-EB81D4A1C6754D1B8ECA5= C269D079016@relay.walmart.com> wrote:
You have a message from Designer Living Inc. - Walmart.com  =


Sales Order Id:  200012698613499
Item:   Mi Zone Full/Queen Teal Leopard Print Kids Co= mforter Set 4 Piece Polka Dot Dorm Bedding Sets with Matching Sham and Deco= r Pillow, Bed Size: Full/Queen, Actual Color: Teal


Hello Jasmine / Walmart-

 

Than= k you for your email.  Upon checking with FedEx, your order#:200= 012698613499/ Purchase order #: 108933926084100 with the tracking#: 770475901716 has been delivered on 12/10/2= 4.  We ask that you first check with other family members, neighbors a= nd around the outside of your home to ensure the package was not misplaced.=  

 

Sincerely,

Kyle

Designer Living Custo= mer Service

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc. =


** THIS IS AN ESCALATION **


This is Walm= art Customer Care, contacting you on behalf of the customer for the order b= elow. The customer is receiving a copy of this message.


Customer Name: Jasmine Penrod

Customer O= rder Number: 200012698613499

Purchase Order No:=  108933926084100

Reason for Contact: =  Delivered to Wrong Location/LAD

Item name/number:   Mi Zone Full/Queen Teal Leopard Print Kids Comforter Set 4 Piec= e Polka Dot Dorm Bedding Sets with Matching Sham and Decor Pillow, Bed Size= : Full/Queen, Actual Color: Teal/44802475

Agent message:   Hi team, This is Walmart.com, I am reaching out in behalf of the customer because sh= e haven't received the item from you. If you could please reach out to her,= we would highly appreciate it.



What yo= u need to do now:

1. Reply to this message to contact the cu= stomer, and do so within 48 hours, per the guidelines outlined in the Marketplace Selle= r Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


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Walmart Customer Service Team

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