Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 10 Dec 2024 22:08:38 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Jasmine Penrod

Customer Order Number: 200012698613499

Purchase Order No: 108933926084100

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Mi Zone Full/Queen Teal Leopard Print Kids Comforter Set 4 Piece Polka Dot Dorm Bedding Sets with Matching Sham and Decor Pillow, Bed Size: Full/Queen, Actual Color: Teal/44802475

Agent message:   Hi team,

This is Walmart.com, I am reaching out in behalf of the customer because she haven't received the item from you. If you could please reach out to her, we would highly appreciate it.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team