Subject: Re: Message from Walmart.com Customer: Ask a question, 200012686056733 #Ref 20241208003424628
From: Alexia Bates <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 10 Dec 2024 03:48:30 +0000

On Mon, Dec 9, 2024 at 1:36 PM Designer Living Inc. <[email-masked]> wrote:

Hello Alexia,

Thank you for reaching out.

Could you kindly provide a photo of the item you received? This will help us investigate the issue further. Thank you!

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Alexia Bates wants to connect with you for the order below:

Customer Order Number:  200012686056733

Purchase Order No:  108933590116632

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces King Cozy Velvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding Set, Champagne Damask Comforter Bed Set with Pillow Shams/5978454565

Customer Message:

Hello I ordered champagne and received burnt orange color how do I go about getting my correct comforter

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team