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Date: Fri, 06 Dec 2024 05:38:49 +0000
Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <a-C67D2740BCA646E48CEA1E03C3A6CF34@relay.walmart.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Sandi Cayler</div>
    <div> <b>Customer Order Number:</b>&nbsp;200012600485302</div>
    <div> <b>Purchase Order No:</b>&nbsp;108933819471045</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD<=
/div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Queen Size Comfort=
er Set, 9-Piece Bed in a Bag Queen, Navy Blue Bedding Comforter Set with Co=
mforter, Flat Sheets, Fitted Sheets with Side Pockets/129158108 </div>
    <div><b> Agent message: </b>&nbsp; Customer Name:  Sandi Cayler ////
Customer Order Number:  200012600485302 ///
Reason for Contact: only label has generated and estimated time of delivery=
 is past. Please send this item to cx, as cx really wants this order to be =
delivered ///
Item name/number:  Comfort Spaces Queen Size Comforter Set, 9-Piece Bed in =
a Bag Queen, Navy Blue Bedding Comforter Set with Comforter, Flat Sheets, F=
itted Sheets with Side Pockets ////
Agent message:  only label has generated and estimated time of delivery is =
past. Please send this item to cx, as cx really wants this order to be deli=
vered. if this order could not be delivered then send replacement and compe=
nsate the cx for delay ///</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
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