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Does that mean I will be sent= the champagne cover I ordered when you receive the wrong one? 
<= div>Thanks,
Crystal 


On Dec 5, 2024, at 4:29=E2=80=AFPM, Designer Living Inc. <s-91CE0411E3= C540A8962DF93ABB845367@relay.walmart.com> wrote:

=EF=BB=BF

Hello Crystal/ Walmart-


Thank you f= or that information and we apologize for the circumstances.


<= p>Sincerely,

Kyle

Designer Living


=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

Hello, 

Yes it was this one, the Burnt Orange colorway in= stead of Champagne which I ordered. It is now on the way back through fedex= , tracking number  7970 1575 9646 and was picked up yesterday. My Walm= art order is was Order # 200012420965391 3D"image0.jpeg"

Thank you for your help,

Crystal Wallner 

=

On Dec 4, 2024, at 4:10=E2=80=AFPM, Designer Living Inc= .

=EF=BB=BF

Hello Crystal/ Walmart-


Thank = you for your email. Can you provide us a photo of the wrong item color that= you have received?


=

Sincerely,

Kyle

Designer Living


=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Living Inc., 


Crystal Wa= llner wants to connect with you for the order below:


Customer Order Number:  200012420965391

Pu= rchase Order No:  108932750660578

Reason for C= ontact:  Ask a question

Item name/number:  Comfort Spaces King Cozy Velvet Comforter Sets 3-Piece Luxe All = Season Down Alternative Bedding Set Champagne/5978454565



=

Customer Message:

Hello, I was sent the wrong= color. I was sent a burnt orange color and I ordered a beige/ champagne. I= have it scheduled for return because that was the only option I saw but wa= s wondering if I can request an exchange instead to receive the correct one= ? Thanks.


What you need to do now:

1.= Reply to this message to contact the customer, and do so within 48 hours, = per the guidelines outlined in the Marketplace Se= ller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Thank you= , 

Your Walmart Customer Care Team


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