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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Noelle Dean
Customer Order Number: 200012729973187
Purchase Order No: 108933696332798
Reason for Contact:  Ask a question
Item name/number:   Comfort Spaces King Cozy Velvet C= omforter Sets, Luxe 3-Piece All Season Down Alternative Bedding Set, Champa= gne Damask Comforter Bed Set with Pillow Shams, Bed Size: King, Actual Colo= r: Champagne/5978454565
Agent message:   I am contacting you on the customer = behalf as she received the wrong color for the Comfort Spaces King Cozy Vel= vet Comforter Sets 3-Piece. So, please initiate a replacement for her ASAP = with the same color she wants and keep her updated. Thanks in advance.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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