Subject: Please contact the customer - Where is my order
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Thu, 05 Dec 2024 15:27:01 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: rochelle vaughn

Customer Order Number: 200012842203354

Purchase Order No: 108933270318305

Reason for Contact:  Where is my order

Item name/number:   Madison Park Essentials 24-Piece Paisley Jacquard Room Bed in a Bag Comforter Set, Queen, Red/Gold - Brystol All Season Bedroom Set, Bed Size: Queen, Actual Color: Red/151630879

Agent message:   Hello! Our customer has stated they did not receive this item. We have advised them that you will contact them within 48 hours to aid with a resolution. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team