Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Thu, 05 Dec 2024 14:05:32 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Zykia Adams

Customer Order Number: 200012565099345

Purchase Order No: 108933820990947

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Queen Size Comforter Set, 9-Piece Bed in a Bag Queen, Navy Blue Bedding Comforter Set with Comforter, Flat Sheets, Fitted Sheets with Side Pockets/129158108

Agent message:   Customer did not receive this item yet and wants to know the estimated delivery date, kindly assist the cx with the ETA of this item.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team