Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 04 Dec 2024 20:40:46 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Nevena Hercegovac

Customer Order Number: 200012324077626

Purchase Order No: 108927360167047

Reason for Contact:  Other Reason

Item name/number:   Intelligent Design King/Cal King Size Comforter Set, 5-Piece Bedding Set for All Seasons, Geometric Metallic Comforter Bed Set with Decor Pillows, Ivory/Gold, Bed Size: King, Actual Color: Ivory/Gold-1/208407931

Agent message:   Hello, the customer has been refunded for the item but is needing a return label to now return the item. Please follow up with the customer within 48 hours to discuss return options and possibly provide a new return label. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team