Received: from SA6PR06MB10328.namprd06.prod.outlook.com (2603:10b6:806:425::10) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Wed, 4 Dec 2024 20:40:52 +0000 Received: from BYAPR01CA0038.prod.exchangelabs.com (2603:10b6:a03:94::15) by SA6PR06MB10328.namprd06.prod.outlook.com (2603:10b6:806:425::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8158.22; Wed, 4 Dec 2024 20:40:49 +0000 Received: from SJ5PEPF000001CF.namprd05.prod.outlook.com (2603:10b6:a03:94:cafe::b6) by BYAPR01CA0038.outlook.office365.com (2603:10b6:a03:94::15) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8230.9 via Frontend Transport; Wed, 4 Dec 2024 20:40:50 +0000 Authentication-Results: spf=pass (sender IP is 104.130.123.233) smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified) header.d=relay.walmart.com;dmarc=pass action=none header.from=relay.walmart.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com designates 104.130.123.233 as permitted sender) receiver=protection.outlook.com; client-ip=104.130.123.233; helo=mail.a233.static.mgsend.net; pr=C Received: from mail.a233.static.mgsend.net (104.130.123.233) by SJ5PEPF000001CF.mail.protection.outlook.com (10.167.242.43) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8230.7 via Frontend Transport; Wed, 4 Dec 2024 20:40:47 +0000 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1733344846; x=1733352046; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=8wfZfiBobd9uGrNQyNeRwaH7GVQd1MqbHPnICoq7Bmo=; b=hSSdbL4HqSNqKqinuzuhwK8v0psa2Ewa936S9vrNm+B9NQqZ/uRj3jVUVh8fs6J19Pf84U0HigB+P7ikEj950QwaklkAK7CDR8UsGwCjF4BaNSmvwOjqg2415LLvhF3+yl2S4wvW7uhmLFfqTcknz6Wl0Sb9wgCveMzHbdhaz2I= X-Mailgun-Sending-Ip: 104.130.123.233 X-Mailgun-Sending-Ip-Pool-Name: X-Mailgun-Sending-Ip-Pool: X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: by 1c8736945249 with HTTP id 6750be4e3fac0b489793a133; Wed, 04 Dec 2024 20:40:46 GMT Sender: a-24A432D605D84B6FA707AB3CA82446A6@relay.walmart.com Date: Wed, 04 Dec 2024 20:40:46 +0000 Subject: Please contact the customer - Other Reason From: Walmart Customer Care To: "Designer Living Inc." X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "24A432D605D84B6FA707AB3CA82446A6"} Message-Id: <20241204204046.1c52aef2273155e9@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com X-MS-Exchange-Organization-ExpirationStartTime: 04 Dec 2024 20:40:48.1669 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: baf455e5-dd08-4d05-0364-08dd14a3ef31 X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: SJ5PEPF000001CF:EE_|SA6PR06MB10328:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: SJ5PEPF000001CF.namprd05.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: baf455e5-dd08-4d05-0364-08dd14a3ef31 X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|5073199012|69100299015|8096899003|4076899003|43540500003; X-Forefront-Antispam-Report: CIP:104.130.123.233;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:mail.a233.static.mgsend.net;PTR:mail.a233.static.mgsend.net;CAT:NONE;SFS:(13230040)(5073199012)(69100299015)(8096899003)(4076899003)(43540500003);DIR:INB; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 04 Dec 2024 20:40:47.7138 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: baf455e5-dd08-4d05-0364-08dd14a3ef31 X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364 X-MS-Exchange-CrossTenant-AuthSource: SJ5PEPF000001CF.namprd05.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: SA6PR06MB10328 X-MS-Exchange-Transport-EndToEndLatency: 00:00:04.6611975 X-MS-Exchange-Processed-By-BccFoldering: 15.20.8207.017 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(920097)(930097)(140003); X-Microsoft-Antispam-Message-Info: =?utf-8?B?WDFLMVVqNXZnSTdCdFpjRDhqNWgvMmk1TGs3NVBBc1p0V0d3T01JSFI5RGwz?= =?utf-8?B?Z0hpV1gvNHF3dWdBUXFGZjYvK2poL2RYMGZRNTZzOGdFS3duSFVkNTdoSDU0?= =?utf-8?B?YzRmWWVtZGppajY2OWFBREQ0MnNMd0JPSUdtLzdmYmQ4U0lDU0E5ZTZDZDhx?= =?utf-8?B?anJpbG5rR3d6WktObGg4TzArbmR1TVdaSjU3dXlkSUtGcjhNeERBYUYzQmRK?= =?utf-8?B?ZEh4RUE5SEVOcWJ4TXA5amhmeWJnWTNOZHhTN01MQlNibE52OWJMZGlYYVZP?= =?utf-8?B?TVl6RTFDZ3VsVmVxQmFSWkJvaFF4QVlzZFJpUFRsb2g0ais3aStwcGRkSmpt?= =?utf-8?B?WHA2NEp2T1FHLzFTZFFPT2N5V04xbGNxSWdRU3JQUkkxUitKMThmQnNUMG95?= =?utf-8?B?bHNLV3lQelBLYWJsWENkT1B0K25USlVhWE93T1Rlb1pvT1EyTllnMUw3WVUz?= =?utf-8?B?NlE4aXRPNUVNYnRVcWR6eElxY21lRS9VbDB2S1FsMGx5WVVOdmlNN0pDNUpr?= =?utf-8?B?ZzlYdFhYaVFyR0dPd1Jnb1BHWVN6akd4Z3pHZXlzeWtBYTBuTHY4eWdZakNO?= =?utf-8?B?enJyeVpseTVBb2pYczc2MTZmZ3pINHNpZTBHKzNUNTF0OXJIZUxybmJCZ20v?= =?utf-8?B?Y3FrVVkyOFl3NGl2RlhpVHhYWmJzYTJtL1k2bGd1c0lxN2pnOGhtRVVGUWxt?= =?utf-8?B?VTEzRjhmLzVQa290L3psYXRXdU1lWjllTkhwa201SWdwMkw3eGpDdGRBT09T?= =?utf-8?B?eEhoa1NubXpGYktzZ0pyTjJEVjYzMFdpZTR0QmJBbVpqdUxmdUExQ2dJYmNs?= =?utf-8?B?M1NwaVkycThycytpbkJtZUt2dXc3NnBlRWR3anUyM3Q5YTJnUnUvS3RFa3ZR?= =?utf-8?B?TGdsblFZcHpuQnd6c3U0UUFGY1FaQzhreFpNOFVQdTU3b0hsa09VUjhocE9E?= =?utf-8?B?NjlFTHBSU1NOZjdRUHh2bnBiK21YYzdzTUQydnRyWjhWOW1JV2krcHc5NFdQ?= =?utf-8?B?dUVZSDlQMjR1eWdrWk9LOFR4WEpLMGh3aFVJTWhvWEFiQU55bDNuZ0xEcGZE?= =?utf-8?B?SW9vU0puQ3F4akdTWFVtaXRFNEhnb3MvQUZVOVE3bVQzcXg1WW5hbWlaZTB4?= =?utf-8?B?TkxtNi9lWkF2d0prbStXWDc5UHp0MllMenJUN0FXK1ZvS1RpMkNxVDliaTNp?= =?utf-8?B?b2MxUHlHdnRNWW9UUVR6YVlrOVZsblp5RTB1eW9RMXkvb01wTnZRTWFudmV6?= =?utf-8?B?S1FucEY2eW1Yb3I5UzkrKzk0ZWt6Wjk5akl3N0pCQ1hxS3RrOVRKQlEyRWtz?= =?utf-8?B?MjVQRmdyUXg1VlJ0MkFaSHF6RmhkT093NFVEd3RKbmh5MzVIT3UwS3RPOFJB?= =?utf-8?B?RlhzRVRhTmZmNnd0MnRuOS9xQzAyMU5GVDlXYkhnd2NLVng4RDRhWWN5WXZL?= =?utf-8?B?NW1oazQzY3hxWFBGM3oxR2crYzhQaUNwVU9EY0x4Z1ErejJ6dkcwMDczamp6?= =?utf-8?B?TVhqYTlaTFJlNkVaL1ZlanRpaXRHTzFKUk01Snd2K05XMTdaUURpQ2liVWFY?= =?utf-8?B?bVg4Z3A5WlpBVjhaVnVlbVZnK0JFcEswR3d2Rms0OGpoMm1mdEorb0t0TzN1?= =?utf-8?B?R28ya1hpK1FYRUtFZDZpWExYM1FkajFib3ZiMHF2RUxWUW5zS1dRUmUrSnl5?= =?utf-8?B?bWthbVFBS2JQRCsxeERsbEtvY1F2K1Vwa3BBbHFRQzJtVVFxZGxsMGhOYVl1?= =?utf-8?B?djJrcDU5SHBzL29RS2l1NjFkWTFEeVJtOGVQMVJ0V3JndHQzUVQyd2VOQmxG?= =?utf-8?B?azN0T1h3Y25FZFhYK2dZMXIxODJINDJGYWc0WE5tUWJIRjRuUkpBS04wRU1j?= =?utf-8?B?TE16RzI4eHd2ZlJXaVN4YVFCZlR5Tkdmcmxyakc1MnpGd1pFOEhZVkIrcElT?= =?utf-8?B?V1hFNnFYWlJXY2dLVmFQVUNnVU9BOWNaVWJ6ekIxMjRUMm9rS25keEsxOHg1?= =?utf-8?B?eWw2WWZQbjQ1U1ZybkxSeDBDUEhCNHJ5MERDRXFiYVRQTGN5UjFLbTVod3lX?= =?utf-8?B?MXBvTjdrR1hOOVd1ZDcyeEtLVHlWamp6bTZxcm82SEx4OXdRd0h1QUczMWtR?= =?utf-8?B?bmRjbGtLSDJHMWZyUERONUxiaTVIdTJZU0pvbGc1ZHl6N1hGS3V3QmllY1JR?= =?utf-8?B?b0ltQy9CZlFkOHBrS3lHajhBN21JcE13QytIcnpWUkc1RGkyU1ZnZWVrZ1E0?= =?utf-8?B?RjlPdG1YUk5KV1MzdDhIQVlLZVJZK01DVFlrQldJVHRsS0xpWHQzbHBuQTh2?= =?utf-8?B?dG1pMWdUaGZRNmZLNjF2bGtQNWczUzkvaTd5aWx3aGs1R2duZ2VXanNiMHNR?= =?utf-8?B?S29mWVJZa0lEaE5CYm1UaktBam1uY05RSGdlS3hlMEZSUC81OWlkSEFnY0hw?= =?utf-8?B?TGV4UklQbEZHNlJPeFp6ajBTc2o1N3BTZ3A1emljNGJwbFVLUFF3SDI5SHpx?= =?utf-8?B?cmhWa01iWGlOUk5JcmFrRVFtaDU1TTV6REpVcTZjQXVVTWNCdDNaMmdqLzlu?= =?utf-8?B?TXN3WTY1ejkreEVZQzZ2UDVJaytTN0szUFhhN2t2YUs0ckdiTWdaWTBHbTdo?= =?utf-8?B?SnNxVnJ0WVl2YXRCdUV1d00wUjJjZityalhHR3gxa2NjeThab1VRcEloV3Jy?= =?utf-8?B?d1pxL1ZYdGNuMUtRbGsrbUFCOStEWE1meVlVOTZPeHJnVjd0djFhYW5PK2pt?= =?utf-8?B?b3B5S0RqVS91WjFIVnhFVGpnV0YzbzVWRFVkeG4weGVIbFdVZlV3eXJOQ2s1?= =?utf-8?B?UjJWamRMVE1wbW5lV3hzMXQ2bmFLb1d5alNVMURNS1g1eWp2SXBmR0xlbGR6?= =?utf-8?B?THRYS0FhVWhJT0ZaRncyMWcrdz09?= MIME-Version: 1.0
Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Nevena Hercegovac
Customer Order Number: 200012324077626
Purchase Order No: 108927360167047
Reason for Contact:  Other Reason
Item name/number:   Intelligent Design King/Cal King = Size Comforter Set, 5-Piece Bedding Set for All Seasons, Geometric Metallic= Comforter Bed Set with Decor Pillows, Ivory/Gold, Bed Size: King, Actual C= olor: Ivory/Gold-1/208407931
Agent message:   Hello, the customer has been refunde= d for the item but is needing a return label to now return the item. Please= follow up with the customer within 48 hours to discuss return options and = possibly provide a new return label. Thank you.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

3D""