Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 04 Dec 2024 20:36:50 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: amanda rowan

Customer Order Number: 200012413229119

Purchase Order No: 108933796052558

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Regency Heights King/Cal King Reversible Seersucker Floral Bedding Comforter Sets 3 Piece Lightweight Navy/Blue Botanical Flowers Bedding Sets with Pillow Shams, Bed Size: King, Actual Color: Navy/Blue/5454959617

Agent message:   Customer didn't receive the item and wanted a refund. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team