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From: Cindy Leuck <cindy.leuck@gmail.com>
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Date: Tue, 3 Dec 2024 15:23:48 -0600
Subject: My ordeal
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MIME-Version: 1.0

I purchased a set of end tables.  I ordered them through EBAY.  I have orde=
red from this site before and always been happy with it from beginning to e=
nd!  However, this time has been a nightmare!  I typed my new address along=
 with the other details of my order.
Unfortunately, my old address was used based on my previous orders.  I call=
ed this company to see what had happened.  I was promptly told it wasn=E2=
=80=99t the fault of the site but rather, my fault and nothing could be don=
e!   I called, texted and downloaded FedEx app=E2=80=A6to no avail!=E2=80=
=A6I called your company back and Jerson tried everything he could but agai=
n, no results for redirecting these end tables to Iowa, NOT California!  I =
have no way of contacting the couple who now owned my previous home!

I am so disappointed that your company could not right this wrong made by y=
our company not ensuring the correct address!

Jerson was the only bright spot in this fiasco.

I guess nothing can be done now

Cindy
Sent from my iPhone=