Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 03 Dec 2024 00:00:35 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Nidia Ortiz

Customer Order Number: 200012665812270

Purchase Order No: 108933584149312

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces King Bed in a Bag, 9 Pieces Bedding Comforter Sets with Down Alternative Comforter, Sheet Set and Side Pockets, Coral Bed Set King Size/1686983361

Agent message:   Hi there! this is an escalation from Walmart
because we received a call from
a really great customer who would like to change/edit the delivery address because the address that the order has right now is not the right one, the correc address is 4828 Park Brook Dr, Fort Worth, 76137, TX, USA please edit that as soon as possible and let the carrier know about the mistake.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team