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Hi Giselle Mohamad,

Thanks for reaching out to us about case number C-171008030 Ref-08830.After exhausting all search options, we haven't been able to locate this shipment. 

 

If your customer has not located the shipment and you need to file a claim, visit fedex.com and enter "file a claim" in the search box. 

The FedEx Team

 
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