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Date: Mon, 02 Dec 2024 21:16:46 +0000
Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 20241201003124430
From: Zenzele Fulton <c-0B15CBF7E85A4BC7B161427527A8E419@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<html><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"></=
head><body dir=3D"auto">Hello ive already checked around and it wasnt left =
at my door specifically i went out on yesterday and bought a different set =
from walmart in store because it was needed for my new bed&nbsp;<br id=3D"l=
ineBreakAtBeginningOfSignature"><div dir=3D"ltr">Sent from my iPhone</div><=
div dir=3D"ltr"><br><blockquote type=3D"cite">On Dec 2, 2024, at 11:26=E2=
=80=AFAM, s-0B15CBF7E85A4BC7B161427527A8E419@relay.walmart.com wrote:<br><b=
r></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<d=
iv dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200012786173639</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces King Bed in a Bag, 9 Pieces Be=
dding Comforter Sets with Down Alternative Comforter, Sheet Set and Side Po=
ckets, Aqua Bed Set King Size, Bed Size: King, Actual Color: Aqua </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello <span style=3D"text-wrap-mode: wrap;">Zenzele&nbsp;</span>/ =
Walmart-</p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Upon checking w=
ith FedEx, your order#:<span style=3D"text-wrap-mode: wrap;">20001278617363=
9</span>/ Purchase order #:&nbsp;<span style=3D"text-wrap-mode: wrap;">1089=
33586206635&nbsp;</span>with the tracking#:&nbsp;770330803567 has been deli=
vered on 12/1/24.&nbsp; We ask that you first check with other family membe=
rs, neighbors and around the outside of your home to ensure the package was=
 not misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Design=
er Living Customer Service</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designe=
r Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br>=
</p><p>This is Walmart Customer Care, contacting you on behalf of the custo=
mer for the order below. The customer is receiving a copy of this message.<=
/p><p><br></p><p><strong> Customer Name:</strong>&nbsp;Zenzele Fulton</p><p=
><strong>Customer Order Number:</strong>&nbsp;200012786173639</p><p><strong=
>Purchase Order No:</strong>&nbsp;108933586206635</p><p><strong> Reason for=
 Contact: </strong>&nbsp;Damaged/Missing Parts/Not Received</p><p><strong> =
Item name/number: </strong>&nbsp; Comfort Spaces King Bed in a Bag, 9 Piece=
s Bedding Comforter Sets with Down Alternative Comforter, Sheet Set and Sid=
e Pockets, Aqua Bed Set King Size, Bed Size: King, Actual Color: Aqua/19410=
52666</p><p><strong> Agent message: </strong>&nbsp; Hi, This is walmart.com=
. Customer contacted us in regard with the order that was lost. Customer wo=
uld like to request a refund. Please contact our customer as soon as possib=
le. Thank you.</p><p><br></p><p><br></p><p><strong>What you need to do now:=
</strong></p><p>1. Reply to this message to contact the customer, and do so=
 within 48 hours, per the guidelines outlined in the <a href=3D"https://sel=
lerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requiremen=
ts">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
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f8CAAD__yFrObw" data-unique-identifier=3D""></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczE1qhTAQAODTmKXMTGYSs8hCg4UuSkt_DhDzQ4U8BfG11NMX3gW-7GPVho=
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EMJbp8fw9fH5-jK_qx9P_wEAAP__sGU6lA" data-unique-identifier=3D"">
</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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