Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 01 Dec 2024 18:53:32 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Zenzele Fulton

Customer Order Number: 200012786173639

Purchase Order No: 108933586206635

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces King Bed in a Bag, 9 Pieces Bedding Comforter Sets with Down Alternative Comforter, Sheet Set and Side Pockets, Aqua Bed Set King Size, Bed Size: King, Actual Color: Aqua/1941052666

Agent message:   Hi, This is walmart.com. Customer contacted us in regard with the order that was lost. Customer would like to request a refund. Please contact our customer as soon as possible. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team