Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 01 Dec 2024 04:15:25 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Toni Holden

Customer Order Number: 200012527365964

Purchase Order No: 108933273428646

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces King Cozy Velvet Comforter Sets 3-Piece Luxe All Season Down Alternative Bedding Set Champagne/5978454565

Agent message:   Hi Seller,
This is Walmart.com on behalf of one of our mutual customers who placed an order for: Comfort Spaces King Cozy Velvet Comforter Sets 3-Piece Luxe All Season// the customer is requesting a full Replacement ASAP due to her order was delivered to the wrong address. Please reply to the customer to [email-masked]
Thanks in advance,
Best Regards

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team