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Hi Giselle Mohamad,

Thanks for reaching out to us about case number C-171008030 Ref-08830.

To help us research your case, please reply to this email with the details listed below. 

We haven't heard from you concerning this shipment. If we can further assist you, please provide merchandise value, description of contents, colors, manufacturer, model/part #, serial #, weight, dimensions, external markings on the box, quantity of each item, and anything else that may assist with the search. If available, include a photo of the item (s) as an attachment.

If a response is not received within 24 hours, we will close the case. 

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The FedEx Team

 
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