Subject: Message from Walmart.com Customer: Ask a question, 200012854942239
From: Holly Knauer <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Fri, 29 Nov 2024 16:56:39 +0000

Dear Designer Living Inc.,

Holly Knauer wants to connect with you for the order below:

Customer Order Number:  200012854942239

Purchase Order No:  108933586109053

Reason for Contact:  Ask a question

Item name/number:  Regency Heights Textured Waffle Like Full/Queen Comforter Sets 3 Piece Bedding with Pillow Shams Sage Green/5083308760

Customer Message:

THIS IS AN ESCALATION ** This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.
Customer name: Holly Knauer
Customer Order Number: 200012854942239
Reason for Contact: this order was done by mistake the customer requested to cancel please assist with the cancelation and refund
Please assist the customer with a resolution. Thanks! What you need to do now:
1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer. Thank you, Your Walmart Customer Care Team

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team