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Date: Fri, 29 Nov 2024 16:56:39 +0000
Subject: Message from Walmart.com Customer:  Ask a question, 200012854942239
From: Holly Knauer <c-4C8A8C43BEC040EF9D94C4E66A37B998@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">
    <div>Dear Designer Living Inc.,&nbsp;</div>
    <div><br></div>
    <div>Holly Knauer wants to connect with you for the order below:</div>
    <div><br></div>
    <div><b> Customer Order Number</b>:&nbsp; 200012854942239</div>
    <div><b> Purchase Order No</b>:&nbsp; 108933586109053</div>
    <div><b> Reason for Contact: </b>&nbsp;Ask a question</div>
    <div><b> Item name/number:</b>&nbsp; Regency Heights Textured Waffle Li=
ke Full/Queen Comforter Sets 3 Piece Bedding with Pillow Shams Sage Green/5=
083308760 </div>
    <div><br><br></div>
    <div><b>Customer Message</b>:<br></div>
    THIS IS AN ESCALATION ** This is Walmart Customer Care, contacting you =
on behalf of the customer for the order below. The customer is receiving a =
copy of this message.
Customer name: Holly Knauer
Customer Order Number: 200012854942239=20
Reason for Contact: this order was done by mistake the customer requested t=
o cancel please assist with the cancelation and refund
 Please assist the customer with a resolution. Thanks! What you need to do =
now:
1. Reply to this message to contact the customer, and do so within 48 hours=
, per the guidelines outlined in the Marketplace Seller Customer Care Requi=
rements.
2. If there has been no reply to this communication within 48 hours, Walmar=
t may proactively refund the customer. Thank you, Your Walmart Customer Car=
e Team

    <div><br></div>
    <div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
    <div><br><br></div>
    <div>Thank you,&nbsp;</div>
    <div>Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczFFqAyEQANDTrJ-L7oyTmQ8_NtZCIR-lPYHRMRU2BrZLSm9f6AVeDbkBoR=
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