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Wed, 27 Nov 2024 17:06:41 +0000 Date: Wed, 27 Nov 2024 17:06:34 +0000 (UTC) From: Alicia Bennett Reply-To: Alicia Bennett To: info@designerliving.com Message-ID: <347695984.1984179.1732727194041@mail.yahoo.com> In-Reply-To: <7NE2BHZAQOU4.RNT2BGO1000Y1@eecuswebserver2> References: <7NE2BHZAQOU4.RNT2BGO1000Y1@eecuswebserver2> Subject: Re: RE:Re: RE:Re: RE:Fw: URGENT!! My credit was charged and I am not seeing the order update in my orders section of my profile #Ref 20241126003424240 Content-Type: multipart/alternative; boundary="----=_Part_1984178_577568092.1732727194039" X-Mailer: WebService/1.1.22941 YahooMailAndroidMobile Content-Length: 18452 Return-Path: perkie2nice@yahoo.com X-MS-Exchange-Organization-ExpirationStartTime: 27 Nov 2024 17:06:42.5364 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: 4617cbd1-d916-48cf-1876-08dd0f05ddb5 X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: SJ5PEPF000001C8:EE_|LV8PR06MB9846:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: SJ5PEPF000001C8.namprd05.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: 4617cbd1-d916-48cf-1876-08dd0f05ddb5 X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|7093399012|7053199007|8096899003; 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charset=UTF-8 Content-Transfer-Encoding: quoted-printable Ok thank you Giselle..I will engage Paypal to cancel and refund me. Yahoo Mail: Search, organise, conquer=20 =20 On Wed, 27 Nov 2024 at 11:29 am, info@designerliving.com wrote: =20 Hello Alicia, Thank you for providing all the information. After reviewing your account, = we did not find any pending orders or payments requiring authorization. We = recommend canceling the current transaction and placing the order again. We= apologize for any inconvenience this may have caused. Sincerely,=C2=A0 Giselle=C2=A0 Designer Living Customer Service=C2=A0 info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Morning Giselle, Please see my response below I sent lastnight. Really want have this issue = resolved. Yahoo Mail: Search, organise, conquer =20 On Tue, 26 Nov 2024 at 6:44 pm, Alicia Bennett Giselle, I have just completed a conversation with a Paypal Agent and they advised t= hat the merchant needs to authorise my payment to enable the order to be co= mpleted. Please see chat details below: Therefore in light of the above the process awaits your authentication to c= omplete the order. Awaiting your response. Yahoo Mail: Search, organise, conquer =20 On Tue, 26 Nov 2024 at 6:06 pm, Alicia Bennett Hi there Giselle, Please be advised that an order number was not created on the designer livi= ng platform as I paid through Paypal and paypal is holding the payment for = some reason I am not sure. Once paypal releases the payment then my order w= ould have been reflected on your platform.=C2=A0 I bought another comforter on the same day using another card and the order= went through and is being shipped from designer living already. It is my o= ther order of $79.19 that is pending by paypal and I don't know the reason = this is happening. Can you assist me from your office to have paypal release the fund or shoul= d I cancel the order and refund my money? A. Bennett Yahoo Mail: Search, organise, conquer =20 On Tue, 26 Nov 2024 at 5:40 pm, info@designerliving.com Hello Alicia, Please provide the order number from Designer Living so we can look into th= e details further. Sincerely,=C2=A0 Giselle=C2=A0 Designer Living Customer Service=C2=A0 info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Good day Giselle, Will the attached help from paypal. My credit card was charged and I dont w= hy paypal has held the payment to Designer Living. I am concerned. Yahoo Mail: Search, organise, conquer =20 On Tue, 26 Nov 2024 at 11:26 am, info@designerliving.com Hello Alicia, Thank you for reaching out. May I know your order number so I can check? Sincerely,=C2=A0 Giselle=C2=A0 Designer Living Customer Service=C2=A0 info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Please see below concern that I need to have addressed. Yahoo Mail: Search, organise, conquer =20 ----- Forwarded message ----- From: "Alicia Bennett" To: "info@designerliving.com" Cc:=20 Sent: Fri, 22 Nov 2024 at 8:07 pm Subject: Fw: URGENT!! My credit was charged and I am not seeing the order u= pdate in my orders section of my profile Please see notification on my PayPal account regarding the purchase in ques= tion below: A. Bennett ----- Forwarded Message ----- From: Alicia Bennett To: info@designerliving.com Sent: Friday, November 22, 2024 at 07:41:23 PM GMT-5 Subject: URGENT!! My credit was charged and I am not seeing the order updat= e in my orders section of my profile Good day Team Designer Living, My name is Alicia Bennett and I made a purchase of this comforter on Novemb= er 20, 2024 (see below).......along with another which has been shipped. =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 When I checked out with my PayPal account I say this message on checkout...= . My credit card was charged see below: Now upon checking the update in "MY ORDERS" I am only seeing one comforter = set being shipped and seeing no activity or evidence of the floral comforte= r being processed.=C2=A0 Please assist with updating me if the FLORAL COMFO= RTER is being processed based on my purchases. Awaiting your quick response. A. Bennett ------=_Part_1984178_577568092.1732727194039 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Ok= thank you Giselle..I will engage Paypal to cancel and refund me.

Yahoo Mail: Search, organise, conquer
On Wed, 27 Nov 2024 at 11:29 am, info@designerliving.com=
<info@designerliving.com> wrote:

Hello Alicia,


Thank you for providing all the information.= After reviewing your account, we did not find any pending orders or paymen= ts requiring authorization. We recommend canceling the current transaction = and placing the order again. We apologize for any inconvenience this may ha= ve caused.


S= incerely, 

Giselle 

Designer Li= ving Customer Service 

info@designerliving.com

= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D

Morning Giselle,


Please = see my response below I sent lastnight. Really want have this issue resolve= d.

Yahoo Mail: Search, organi= se, conquer


On Tue, 26 Nov 2024 at 6:44 pm, Alicia Bennett

= Giselle,


I have just completed a conversati= on with a Paypal Agent and they advised that the merchant needs to authoris= e my payment to enable the order to be completed.


=

Please see chat details below:





Th= erefore in light of the above the process awaits your authentication to com= plete the order.


Awaiting your response.


Yahoo Mail: Search, organise, conquer


On Tue= , 26 Nov 2024 at 6:06 pm, Alicia Bennett

Hi there Giselle,

=


Please be advised that an order number was not= created on the designer living platform as I paid through Paypal and paypa= l is holding the payment for some reason I am not sure. Once paypal release= s the payment then my order would have been reflected on your platform.&nbs= p;


I bought another comforter on the same d= ay using another card and the order went through and is being shipped from = designer living already. It is my other order of $79.19 that is pending by = paypal and I don't know the reason this is happening.


Can you assist me from your office to have paypal release the fu= nd or should I cancel the order and refund my money?


A. Bennett



Yahoo Mail: Search, organise, conquer


On Tue, 26 Nov 2024 at 5:40 pm, i= nfo@designerliving.com

Hello Alicia,


=

Please provide the order number from Designer Living so we can look into= the details further.


Sincerely, 

Gi= selle 

Designer Living Customer Service 

info@designe= rliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Good day Giselle,


Will the attached help from paypal. My credit card was charged = and I dont why paypal has held the payment to Designer Living. I am concern= ed.







Yahoo Mail: Search, org= anise, conquer


On Tue, 26 Nov 2024 at 11:26 am, info@designerliving.com<= /p>


Hello Alicia,


=

Thank you for reaching out. May I know your order number so I can check?=


Sincerely, 

Giselle 

Designer Living Customer Service 

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D

Please see below concern that I need to have addresse= d.

Yahoo Mail: Search, organi= se, conquer


----- Forwarded message -----

From: &= quot;Alicia Bennett"

To: "info@designerliv= ing.com"

Cc:

Sent: Fri,= 22 Nov 2024 at 8:07 pm

Subject: Fw: URGENT!! My cre= dit was charged and I am not seeing the order update in my orders section o= f my profile

Please see notification on my PayPal account regarding t= he purchase in question below:


3D"Inline


A. Bennett


<= /p>


----- Forwarded Message -----

From: Alicia Bennett

To: info@designerlivi= ng.com

Sent: Friday, November 22, 2024 at 07:41:23 P= M GMT-5

Subject: URGENT!! My credit was charged and = I am not seeing the order update in my orders section of my profile

<= br clear=3D"none">

Good day Team Designer Living,


My name is Alicia Bennett and I made a purchase of this comfor= ter on November 20, 2024 (see below).......along with another which has bee= n shipped.


        &nbs= p;      

3D"Inline


=

When I checked out with my PayPal account I say this message on chec= kout....


3D"Inline


My credit card was charged see below:


3D"Inline


Now upon c= hecking the update in "MY ORDERS" I am only seeing one comforter = set being shipped and seeing no activity or evidence of the floral comforte= r being processed.  Please assist with updating me if the FLORAL COMFO= RTER is being processed based on my purchases.

Awaiting your quick response.


A. Bennett

= = ------=_Part_1984178_577568092.1732727194039--