Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 24 Nov 2024 17:21:59 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Michele Boni

Customer Order Number: 200012293613060

Purchase Order No: 108931686213382

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Madison Park Essentials 7-Piece Floral Bed in a Bag Comforter Set, Full, Lavender, All Season Bedding Set - Alice/5038187124

Agent message:   Please be aware that customer has informed us that she has received item Madison Park Essentials 7-Piece Floral Bed in a Bag Comforter Set, Full, Qty 2 of when she had only placed an order for 1 set. Please make contact with customer and provide details to assist with having the extra set returned to you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team