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Date: Fri, 22 Nov 2024 17:11:53 +0000
Subject: Please contact the customer - Delivered to Wrong Location/LAD
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Jenny  helms</div>
    <div> <b>Customer Order Number:</b>&nbsp;200012668171060</div>
    <div> <b>Purchase Order No:</b>&nbsp;108932645325198</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD<=
/div>
    <div><b> Item name/number: </b>&nbsp; Serta Plush Full Top Heated Plush=
 Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterproof Heating Mattres=
s Protector with Dual Controller and 10 Heat Settings White/1875717861 </di=
v>
    <div><b> Agent message: </b>&nbsp; The customer used the wrong address =
by mistake and she is asking kindly if you could return the items after the=
y are shipped or cancel the shipping.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
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