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Dear Designer Living Inc., 

RuthAnn Snodgrass wants to connect with you for the order below:

Customer Order Number:  200012549438081
Purchase Order No:  108932121902371
Reason for Contact:  Ask a question
Item name/number:  Serta Plush Queen Top Heated Plush= Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterproof Heating Mattres= s Protector with Dual Controller and 10 Heat Settings White/1403366020


Customer Message:
I received the order in two shipments. According to the shipment inform= ation, one package was to have one item, and the second package contain two= . However, they each only included one item. I am requesting a refund of = the heated mattress pad or, alternatively, to have the item that was not sh= ipped be sent to me.

What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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