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Ord= er for multiple items placed November 15.  Everything received except = from Designer Living.  Following messages from Walmart item from DL de= layed, but advised customer to contact their help desk.  

A typical delayed delivery date= and expected delivery date is communicated to Walmart who informs the cust= omer.  Since that did not happen i contacted the help desk for an upda= te today per their message.

Today, November 20. Walmart help desk advised DL product was still out = of stock and questionable if it would become available.  So I cancelle= d the order for the DL item.  

<= div dir=3D"auto">Now suddenly DL is responsive, and has "shipped"= .  If that were the case Walmart would have known and updated new expe= cted delivery date.  But the order message about this item remained to= contact the Walmart help desk which I did today.
The order is canceled.
Rel= ease my money in full.

Thank you.
Laura = Harris 

On Wed, Nov 20, 2024, 10:29 AM info@designerliving.com <s-5A085E6E9E044B4= 88C75600E80D4DB29@relay.walmart.com> wrote:
You have a message from Designer Living Inc. - Walmart.com  =


Sales Order Id:  200012454426720
Item:   None


Hello Laura -


Thank you for your email. This order was shipped by Walmart. We highly su= ggest that you contact Walmart cusotmer service to request a cancellation r= egarding this order.


Sincerely,<= /span>

Kyle

Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc. 

** THIS IS AN ESCALATION **


This is Walmart Custo= mer Care, contacting you on behalf of the customer for the order below. The= customer is receiving a copy of this message.


Cu= stomer Name: Laura Harris

Customer Order Number= : 200012454426720

Purchase Order No:&n= bsp;108932124301428

Reason for Contact:  Reque= st cancel

Item name/number:   None/5059843863<= /p>

Agent message:   Cancellation is requested

=



What you need to do now:

1.= Reply to this message to contact the customer, and do so within 48 hours, = per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team

3D""
3D""