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On Thu= , Nov 14, 2024, 10:02=E2=80=AFAM Designer Living Inc. <s-1D4F6D506954441FB1= 246E4F8D41966F@relay.walmart.com> wrote:

Hello Karen / Walmart-

 

<= p>Thank you for your email. We are sorry to hear your order has not arrived= . Unfortunately, we cannot see further into FedEx's system as to why this p= ackage was delayed; therefore, we have opened a lost package investigation = with FedEx. Generally, this will take anywhere between 1-8 business days to= resolve; however, it can be completed sooner. Once FedEx completes their i= nvestigation, they will notify us of the results; and we in turn will conta= ct you with an update. We appreciate your patience while the investigation = is in progress. Thank you!

 

Sincerely,

Kyle

D= esigner Living Customer Service

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Desig= ner Living Inc., 


Karen Crawford wants to connect wit= h you for the order below:


Customer Order Number<= /strong>:  200012418968565

Purchase Order No:&= nbsp; 108930956690137

Reason for Contact:  Whe= re is my order

Item name/number:  Serta Plush = Queen Top Heated Plush Electric Mattress Pad, Auto Shut Off Ultra-Soft Wate= rproof Heating Mattress Protector with Dual Controller and 10 Heat Settings= White/1403366020



Customer Message:

Cancel due to delay.


What you need to do = now:

1. Reply to this message to contact the customer, and d= o so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Ca= re Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Thank you= , 

Your Walmart Customer Care Team


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