Subject: Please contact the customer - Return/Replace - Late to Arrive
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 12 Nov 2024 00:18:20 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Kathy Gardner-Wainrib

Customer Order Number: 200012293578859

Purchase Order No: 108930646221325

Reason for Contact:  Return/Replace - Late to Arrive

Item name/number:   Intelligent Design Queen Size Comforter Set, 9-Piece Bed in a Bag Queen, Coral Bedding Sets with Sheets, Bed Skirt, Bed Size: Queen, Actual Color: Coral/56028779

Agent message:   Hi! Customer would like to return the item since it was no longer needed. Would like to have it picked at least Monday, November 18th and requested a return label. Thank you!"

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team