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From: Trish Hickey <pmh31583@yahoo.com>
Date: Sun, 10 Nov 2024 14:58:42 -0500
Subject: Madison Park Eastfield Bamboo Shade Issue
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MIME-Version: 1.0

Hello,

We recently (August) did a renovation in our home and I purchased 5 of your=
 Madison Park Eastfield 100% Bamboo Cordless Roman Shades on Amazon. We wer=
e so thrilled with them - love the look and the function - however one of t=
hem is already broken. One of the strings on the back snapped and now it ha=
ngs lopsided. I am reaching out to see if you would consider sending a repl=
acement for the broken shade? I=E2=80=99m really hopeful that this was a ra=
ndom issue with one shade and it won=E2=80=99t happen with the rest. It see=
ms very quick for something like this to happen, only owning it for 3 month=
s.=20

I look forward to hearing from you.=20

Sincerely,

Trish Gaspar