Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 30 Oct 2024 18:54:26 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Maria Rizzo

Customer Order Number: 200012322923363

Purchase Order No: 108929678258703

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Madison Park Essentials Queen Lafael 9-Piece Comforter Set with Cotton Bed Sheets, Purple/172648698

Agent message:   **WALMART ESCALATION**
customer never received the order// replacement required // assist accordingly pls// thankyou

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team