Subject: Re: Message from Walmart.com Customer: Cancel my order, 200012589621264
From: Chrystal Crawford <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Mon, 28 Oct 2024 22:36:51 +0000

Thank you for the clarification.

On Mon, Oct 28, 2024 at 5:09 PM Designer Living Inc. <[email-masked]> wrote:

Yes, that is correct.

From: [email-masked] <[email-masked]> on behalf of Chrystal Crawford
<[email-masked]>

Sent: Monday, October 28, 2024 12:49

To: info <[email-masked]>

Subject: Re: Message from Walmart.com Customer: Cancel my order, 200012589621264

Okay so is it still on target to be delivered to me by November 4,2024?

On Mon, Oct 28, 2024 at 10:27 AM Designer Living Inc. <[email-masked]> wrote:

Hello Chrystal/ Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200012589621264 / Purchase Order No: 108930219092552 , as this order is already processing and too far into the system to prevent shipment at this time.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

From:

[email-masked] <[email-masked]> on behalf of Chrystal Crawford <[email-masked]>

Sent: Saturday, October 26, 2024 22:09

To: info <[email-masked]>

Subject: Message from Walmart.com Customer: Cancel my order, 200012589621264

Dear Designer Living Inc.,

Chrystal Crawford wants to connect with you for the order below:

Customer Order Number:  200012589621264

Purchase Order No:  108930219092552

Reason for Contact:  Cancel my order

Item name/number:  Regency Heights Textured Waffle Like King/Cal-King Comforter Sets 3 Piece Bedding with Pillow Shams Red/5327413443

Customer Message:

Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the

Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team