Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sat, 26 Oct 2024 18:47:10 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Victoria Montero

Customer Order Number: 200012434027299

Purchase Order No: 108930116070654

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces King Size Comforter Set with Matching Sham 7-Piece Soft Hotel Luxurious Bedding Gray/866291960

Agent message:   The customer needs to cancel this item cause the address is incorrect ,, the one she entered is 3821 and should be 3820 please either fix the address if possible or cancel the delivery

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team