Subject: Please contact the customer - Return/Replace - Arrived Damaged
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 22 Oct 2024 22:01:36 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: lauren templar

Customer Order Number: 200012081399738

Purchase Order No: 108925582314213

Reason for Contact:  Return/Replace - Arrived Damaged

Item name/number:   Mi Zone Kids Full/Queen Size Comforter Sets, 4-Piece Kids Bedding Set for Girls, Starry Sky Comforter Bed Set for Girls, Blush/Gold, Bed Size: Full/Queen, Actual Color: Blush/Gold/502205248

Agent message:   Hi Team customer is returning this item , Customer needs return label, to drop at fedex or get picked up by fedex

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team