Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 22 Oct 2024 18:16:27 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Deborah Stewart

Customer Order Number: 200012637300173

Purchase Order No: 108929788374660

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Queen Sheet Set, Flannel Bed Sheets Queen, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece/1670390647

Agent message:   WHAT SHOULD BE DONE: Cancellation and Refund

ORDER NUMBER: 200012637300173

ITEM ID/NAME: Comfort Spaces Queen Sheet Set, Flannel Bed Sheets Queen, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece

CUSTOMER'S NAME: Deborah Stewart

Hi, this is Lance from Walmart Customer Care. The customer is calling in about an order that was mistakenly place by her. The customer ([email-masked]) is now asking for cancellation and refund for her order. Please assist the customer. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team