Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 31 Jul 2024 13:25:38 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Jaye Diaz

Customer Order Number: 200011873639207

Purchase Order No: 108920816712583

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces 4-Piece King/Cal King Comforter Set Microfiber Medallion Print Bedding Sets Black/White/526694020

Agent message:   Hi, Seller. Order was not received and customer is asking for a refund. Please assist, thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team