Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 30 Jul 2024 22:54:43 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Gregg Leach

Customer Order Number: 200012069218188

Purchase Order No: 108920715388274

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Twin/Twin-XL Comforter Sets Reversible 2 Piece Extra Soft Bedding with Pillow Shams Grey, Bed Size: Twin/Twin-XL, Actual Color: Gray/5086855640

Agent message:   Issue full refund or replacement

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team