Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Fri, 26 Jul 2024 16:01:56 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Kimberly Andreine

Customer Order Number: 200012058423102

Purchase Order No: 108920713040695

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces 9-Piece Comforter Set Microfiber Navy Blue Bed in a Bag Hypoallergenic Reversible with Side Pockets Bed Sets for Queen Bed/129158108

Agent message:   The customer claims that one box was delivered and one box was not. Both boxes should have been on the same truck. Please assist the customer accordingly

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team