Subject: Message from Walmart.com Customer: Ask a question, 200011986102172
From: Dan Finch <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 24 Jul 2024 03:42:19 +0000

Dear Designer Living Inc.,

Dan Finch wants to connect with you for the order below:

Customer Order Number:  200011986102172

Purchase Order No:  108919978705194

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces 9-Piece Queen Bed in a Bag College Dorm Comforter Sets Down Alternative with Sheet Set and Side Pockets, Aqua Blue/483987672

Customer Message:

The package just arrived and did a test fit before washing. Everything is great at this point. I washed it as mentioned. When it was done, my wife and I noticed a section of the comforter that was faded. Not the whole thing, but a section roughly 18 inches by 18 inches. Not sure why. Never had a problem like this before. Is there a reason why this would occur and is there anything that can be done? Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team