Delivered-To: info@designerliving.com Received: by 2002:a17:504:596c:b0:1be7:c603:2730 with SMTP id xe12csp632235njb; Fri, 19 Jul 2024 12:34:54 -0700 (PDT) X-Received: by 2002:a17:902:b68b:b0:1fc:52f4:9486 with SMTP id d9443c01a7336-1fd746670d2mr6034345ad.10.1721417694411; Fri, 19 Jul 2024 12:34:54 -0700 (PDT) ARC-Seal: i=1; a=rsa-sha256; t=1721417694; cv=none; d=google.com; s=arc-20160816; b=eA3kfRFsERfyaIkM28sIFpas/bXCN74T2haz1tPzHcthvFJx/FRCvcRe7QvZiDM1KM ovEK5wP/Z2Dw12J2j/CeQBr4ZzuFKR6elG+6WYbOVWTkiRNY2DH8BQcxV3ugZSt/sB8r ackFHWUPD1fkwox8D90AV+KQygjYz/hRjve2RAzCFvS4S7rhV6Djig/K7xY8GDly9pkd sPjOsz/RbbQi/tZXRBoBh+XTw6L1MF8yBj+G+8liUxBO2+dEtOPq9silwfRJ2XuFdFHg +dSRe0ioop7DBDzVdOj/8SDYT2o5wiZx3TN/aYdroduXi+XYMcX6gpjl0zX1DDppVD07 2E0g== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:dkim-signature; bh=FpreaUIpKc0MO21vO0J9QGtZWfC0cFqp3fkh4tC9J8U=; fh=7xYFX3rPH9m4aj9OeDVr/jVQy4nerI8Saj6rLS0sec0=; b=RtDS7FrbWpbZcftisD04F2eXQOYBq7QtN2ZwaxWKHDqXHXVgr5G4Y/oNKzhOTf6aqh 8cUTA6gtvF3ehRh+qtPbXZ6MxqlnLJvKez+rQuuQVrG6LwJIvN+zgxHEROWVb8E2BxLm NlfJ0LlU869xRi1XG6ZahSlu/JxuGeVOEMtLQixUa9wVOJ6OBeim/3sbk4ldPoxjQLoQ wWSNZacMw+2TvqJri878fz0TAcL2+8J6E+qbuVl7/RL+wNrLbolVP3hzQIy5nYbvPtew u5PLOTocuaG8LELuz23ocx6wkqZsRi1Sq0ffWYSWBtvMy7c8YshoMhfswAmOixjifRd+ yBhg==; dara=google.com ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=0Ye8CBRx; spf=pass (google.com: domain of edith.rios@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=edith.rios@jlahome.com; dara=pass header.i=@designerliving.com Return-Path: Received: from mail-sor-f41.google.com (mail-sor-f41.google.com. [209.85.220.41]) by mx.google.com with SMTPS id d9443c01a7336-1fd6f110a41sor6748725ad.0.2024.07.19.12.34.54 for (Google Transport Security); Fri, 19 Jul 2024 12:34:54 -0700 (PDT) Received-SPF: pass (google.com: domain of edith.rios@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=0Ye8CBRx; spf=pass (google.com: domain of edith.rios@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=edith.rios@jlahome.com; dara=pass header.i=@designerliving.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1721417694; x=1722022494; darn=designerliving.com; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=FpreaUIpKc0MO21vO0J9QGtZWfC0cFqp3fkh4tC9J8U=; b=0Ye8CBRxC4Zf7pCv5YISM1GYG/oNl1F7v2inDRs4ZHIKONX0HhNONKm0h3M2JIWlKZ wciyRbHClhEesov0zohbR8s9pIQBWFJVnwdDGBa97WraXgoyGOWi2vEptrl8QwdL4+3Y Zr+rps4LZ8Z240XQx0X+9quREBhibtNRdomJG3ZxO5J6fl/geLr1kkExyPHDOfA98K4H qZ4kzH/Ti0oN9QDwuJRjPFDBkdNZgBJTSpejbRc8plTb9uYB8IdzQ7ewpVKmm4tSoPBB PwnjaU3+YHvKkaBSUP1lAeXymbKtkY7Fmok1I8FewZcjI+0abuCyRqppWQwI3VT9QH8D 4HMA== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1721417694; x=1722022494; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=FpreaUIpKc0MO21vO0J9QGtZWfC0cFqp3fkh4tC9J8U=; b=t4oc3ijngLoyefxw+PcDeZqrQweu4TK0UZoqXTnrvNkvEmxFi87f2kDWE1ohub5Yv9 AzGfAfg5cCF5dAZnlbIFh+dPF3goxymfyHhn3gqbJ0coQQasB4RkCAJr7yscSctxsFJG U/aG3ev15ojj5nNGMZqmIyCU7BEOxeZaF77fC19tsp+8b2Ky9SgfnknXcuolexXzL9Ie xLXps37rM5hOsbxzPSqnVETB7JhDjKIBCdAPWDz6kVkIICmhLUBU1Cw4GQsuy+9Uo8F6 Dqa0bsYHYRFM9W5CvQ3xruBjw0BYbG1D/F2fKhFdCyhZwHAC1Xsp3lj7gTcxnkN8iNnA 82TQ== X-Gm-Message-State: AOJu0YxIcy81/lWZXSIVWKMPGhZFj/r9HjzjwSRRUJQ7ARNFCbctnHN8 mbkPUMq2lEvv1e0VlTCa918VxYFRebn3BNpLj/4dgHTVLMn6hmLfZKLEg5ExR4OetyfEFy/UQia EjHdJGWUmvjP38K/28kemnQGd4SY8ZH7h/1O7MEZQcHzv1j4= X-Google-Smtp-Source: AGHT+IHzRrqR7XL5XYOvyKYpgq/4T7Z+g9gjKKF2pOq0aJKztJwXOL4VJbSJbUXSappZuaMlzaRLxX8ZrYf0MfDtY9w= X-Received: by 2002:a17:90a:fe84:b0:2cb:5128:efdd with SMTP id 98e67ed59e1d1-2cd1604c075mr937533a91.10.1721417693531; Fri, 19 Jul 2024 12:34:53 -0700 (PDT) From: Edith Rios References: <20240719172822.f34e25b975de525a@relay.walmart.com> In-Reply-To: MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQIJ+255mk010UrjnXeRWnZwNJPAYQHDjuW7sZIRQsA= Date: Fri, 19 Jul 2024 12:34:55 -0700 Message-ID: <1cf3fae169f84c81b99c629dd35945d6@mail.gmail.com> Subject: RE: Message from Walmart.com Customer: Ask a question, 200011782841593 To: info@designerliving.com, JLA Customer Service Content-Type: multipart/alternative; boundary="00000000000022a610061d9eca6d" --00000000000022a610061d9eca6d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Thank you for contacting Jlahome. Please provide customer=E2=80=99s informa= tion below so that we can reach out and assist. *First and last name:* *Phone number:* *Email address:* Thank you Best regards, Edith Rios Senior Customer Service Lead edith.rios@jlahome.com *From:* Customer Service info@designerliving.com [mailto: info@designerliving.com] *Sent:* Friday, July 19, 2024 10:54 AM *To:* JLA Customer Service *Subject:* Fwd: Message from Walmart.com Customer: Ask a question, 200011782841593 ---------- Forwarded message --------- From: *Gwendolyn Salter* < c-6F283C3031E74084B226B861899A4B43@relay.walmart.com> Date: Sat, Jul 20, 2024 at 1:28=E2=80=AFAM Subject: Message from Walmart.com Customer: Ask a question, 200011782841593 To: Designer Living Inc. Dear Designer Living Inc., Gwendolyn Salter wants to connect with you for the order below: *Customer Order Number*: 200011782841593 *Purchase Order No*: 108905994108523 *Reason for Contact: * Ask a question *Item name/number:* Comfort Spaces Sherpa Electric Throw Wrap with Sock Set Heated Wearable Blanket Reversible Tan Plaid 50"x64"/641024023 *Customer Message*: Wrap no longer heats up. Have protection plan but it states to contact seller if purchased least then a year. Need a replacement *What you need to do now:* 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements. 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer. Thank you, Your Walmart Customer Care Team Virus-free.www.avast.com --00000000000022a610061d9eca6d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

He= llo,

=C2=A0

Thank you for cont= acting Jlahome. Please provide customer=E2=80=99s information below so that= we can reach out and assist.

=C2=A0

First and last name:

Phone number:

Email address:

=C2=A0

Thank you

=C2=A0

Best regards,

Edith Rios

Senior Customer Service Lead

ed= ith.rios@jlahome.com

=C2=A0

From: Customer Service info@designerliving.com [mailto:info@designerliving.com]
Sent: Friday, July 19, 2024= 10:54 AM
To: JLA Customer Service
Subject: Fwd: Messag= e from Walmart.com Customer: Ask a question, 200011782841593

=C2=A0

=C2=A0

=C2=A0

-= --------- Forwarded message ---------
From: Gwendolyn Salter <c-6F283C3031E74084B226B861899A4B43@relay.walmart.com>
Date= : Sat, Jul 20, 2024 at 1:28=E2=80=AFAM
Subject: Message from Walmart.com= Customer: Ask a question, 200011782841593
To: Designer Living Inc. <= info@designerliving.com><= /p>

=C2=A0

Dear Designer Living Inc.,=C2=A0

=C2=A0

Gwend= olyn Salter wants to connect with you for the order below:

=C2=A0

Custome= r Order Number:=C2=A0 200011782841593

Purchase Order No:=C2=A0 108905994108523

Reason for Contact: =C2=A0Ask a question

Item name/number:=C2=A0 Comfort Spaces Sher= pa Electric Throw Wrap with Sock Set Heated Wearable Blanket Reversible Tan= Plaid 50"x64"/641024023

=C2=A0

Customer Message:

Wrap no longer heats= up. Have protection plan but it states to contact seller if purchased leas= t then a year. Need a replacement

=C2=A0

What you need to do now:

1. Reply to this message to contact the custom= er, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requi= rements.
2. If there has been no reply to this communication within= 48 hours, Walmart may proactively refund the customer.

=C2=A0

Thank you,=C2=A0

You= r Walmart Customer Care Team

=C2=A0

=C2=A0

<= /a>

= Virus-free.w= ww.avast.com

= =C2=A0

--00000000000022a610061d9eca6d--