On Thu, Jul 11, 2024 at 1:18=E2=80= =AFPM Designer Living Inc. <s-C845BA2910C24DAD968D274EA8327DF5@relay.walmar= t.com> wrote:

Hello Precious=C2=A0/ Walmart-
=C2=A0
We have opened a lost package investigation with Fed= Ex. Generally, this will take anywhere between 1-8 business days to resolve= ; however, it can be completed sooner. Once FedEx completes their investiga= tion, they will notify us of the results; and we in turn will contact you w= ith an update. We appreciate your patience while the investigation is in pr= ogress. Thank you!
=C2=A0<= /p>
Sincerely,
Giselle
Designer Living Customer Service
info@desi= gnerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

<= /p>
I still don=E2=80=99t gave it I checked=C2=A0

On Thu= , Jul 11, 2024 at 10:42=E2=80=AFAM info@designerliving.com <s-C845B= A2910C24DAD968D274EA8327DF5@relay.walmart.com> wrote:
You have a message from Designer Living Inc. - Walmart.com =C2= =A0

Sales Order Id: =C2= =A0200012094516107
Item: =C2=A0 Comfort Spaces 6-Pi= ece Comforter Set Microfiber Navy Blue Bed in a Bag Hypoallergenic Reversib= le with Side Pockets Bed Sets for Twin Bed, Bed Size: Twin, Actual Color: B= lue

Hello Precious=C2=A0/= Walmart-
=C2=A0<= /span>
Thank you for your em= ail.=C2=A0 Upon checking with FedEx, your order #:=C2=A0200012094516107/ Purchase order #:=C2=A0108918739197630=C2=A0with= the tracking #:=C2=A0777215033629 has been delivered on 07/09/2024.=C2=A0 = We ask that you first check with other family members, neighbors and around= the outside of your home to ensure the package was not misplaced.=C2=A0
=C2=A0
Sincerely,
Giselle
Designer Living Customer Service<= /p>
in= fo@designerliving.com

=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.=C2=A0

** THIS IS AN = ESCALATION **

This is Walmart Customer Care, contacting yo= u on behalf of the customer for the order below. The customer is receiving = a copy of this message.

Customer Name:= =C2=A0precious durham
Customer Order Number:=C2=A020= 0012094516107
Purchase Order No:=C2=A010891873919763= 0
Reason for Contact: =C2=A0Damaged/Missing Parts/N= ot Received
Item name/number: =C2=A0 Comfort Spaces= 6-Piece Comforter Set Microfiber Navy Blue Bed in a Bag Hypoallergenic Rev= ersible with Side Pockets Bed Sets for Twin Bed, Bed Size: Twin, Actual Col= or: Blue/227396908
Agent message: =C2=A0 Good day, = Seller! The customer did not receive the order and requested for a refund. = The payment method that she used is no longer active and requested if you c= ould refund the item to a Walmart card or something like a gift card. Pleas= e reach out to the customer as soon as possible to resolve the issue. Thank= you!

What you need to do now:=
1. Reply to this message to contact the customer, and do so within 4= 8 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Th= ank you,=C2=A0
Your Walmart Customer Care Team

Walmart Customer Service T= eam

3D""