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Date: Thu, 11 Jul 2024 15:01:43 +0000
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Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 20240711003423385
From: precious durham <c-C845BA2910C24DAD968D274EA8327DF5@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"auto">I still don=E2=80=99t gave it I checked=C2=A0</div><div><=
br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Thu,=
 Jul 11, 2024 at 10:42=E2=80=AFAM <a href=3D"mailto:info@designerliving.com=
">info@designerliving.com</a> &lt;<a href=3D"mailto:s-C845BA2910C24DAD968D2=
74EA8327DF5@relay.walmart.com">s-C845BA2910C24DAD968D274EA8327DF5@relay.wal=
mart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D=
"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;pad=
ding-left:1ex;border-left-color:rgb(204,204,204)"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com =C2=A0=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>=C2=A0200012094516107</div>
    <div><b> Item: </b>=C2=A0 Comfort Spaces 6-Piece Comforter Set Microfib=
er Navy Blue Bed in a Bag Hypoallergenic Reversible with Side Pockets Bed S=
ets for Twin Bed, Bed Size: Twin, Actual Color: Blue </div>
    <div><br></div>
    <div><br></div>

<div> <p><span style=3D"font-family:Arial,sans-serif">Hello P<span style=3D=
"font-family:Arial,sans-serif">recious=C2=A0</span>/ Walmart-</span><br></p=
><p style=3D"margin-top:5px;margin-bottom:5px;margin-left:0in"><span style=
=3D"font-family:Arial,sans-serif;color:black">=C2=A0</span></p><p style=3D"=
margin-top:5px;margin-bottom:5px;margin-left:0in"><span style=3D"font-famil=
y:Arial,sans-serif;color:black">Thank you for your email.=C2=A0 Upon checki=
ng with FedEx, your order #:=C2=A0<span style=3D"font-family:Arial,sans-ser=
if">200012094516107</span>/ Purchase order #:=C2=A0<span style=3D"font-fami=
ly:Arial,sans-serif">108918739197630=C2=A0</span>with the tracking #:=C2=A0=
777215033629 has been delivered on 07/09/2024.=C2=A0 We ask that you first =
check with other family members, neighbors and around the outside of your h=
ome to ensure the package was not misplaced.=C2=A0</span></p><p style=3D"ma=
rgin-top:5px;margin-bottom:5px;margin-left:0in"><span style=3D"font-family:=
Arial,sans-serif;color:black">=C2=A0</span></p><p style=3D"margin-top:5px;m=
argin-left:0in;background:repeat white"><span style=3D"font-family:Arial,sa=
ns-serif;color:black">Sincerely,</span></p><p style=3D"margin-top:5px;margi=
n-left:0in;background:repeat white"><span style=3D"font-family:Arial,sans-s=
erif;color:black">Giselle</span></p><p style=3D"margin-top:5px;margin-left:=
0in;background:repeat white"><span style=3D"font-family:Arial,sans-serif;co=
lor:black">Designer Living Customer Service</span></p><p style=3D"margin-to=
p:5px;margin-bottom:5px;margin-left:0in;background:repeat white"><span styl=
e=3D"color:black"><a href=3D"mailto:info@designerliving.com" target=3D"_bla=
nk"><span style=3D"font-family:Arial,sans-serif">info@designerliving.com</s=
pan></a></span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designe=
r Living Inc.=C2=A0</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br>=
</p><p>This is Walmart Customer Care, contacting you on behalf of the custo=
mer for the order below. The customer is receiving a copy of this message.<=
/p><p><br></p><p><strong> Customer Name:</strong>=C2=A0precious durham</p><=
p><strong>Customer Order Number:</strong>=C2=A0200012094516107</p><p><stron=
g>Purchase Order No:</strong>=C2=A0108918739197630</p><p><strong> Reason fo=
r Contact: </strong>=C2=A0Damaged/Missing Parts/Not Received</p><p><strong>=
 Item name/number: </strong>=C2=A0 Comfort Spaces 6-Piece Comforter Set Mic=
rofiber Navy Blue Bed in a Bag Hypoallergenic Reversible with Side Pockets =
Bed Sets for Twin Bed, Bed Size: Twin, Actual Color: Blue/227396908</p><p><=
strong> Agent message: </strong>=C2=A0 Good day, Seller! The customer did n=
ot receive the order and requested for a refund. The payment method that sh=
e used is no longer active and requested if you could refund the item to a =
Walmart card or something like a gift card. Please reach out to the custome=
r as soon as possible to resolve the issue. Thank you!</p><p><br></p><p><br=
></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this me=
ssage to contact the customer, and do so within 48 hours, per the guideline=
s outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=
=3D000006402#Customer_Service_Requirements" target=3D"_blank">Marketplace S=
eller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczFFqxCAQANDTxM8wjqOjH36kJoXCfpT2BFbHrZB1IQ1bevvCXuDVmJtxJEqiZgQGdtao7-i=
JPcIXBqxUq3fNk7W5ZafRGQmsekRAAtZaE4I1c4NSNEvTbKBiKBPBIXv-m3_zfsvHOZf7TfVRep=
VxvtWYPNmXBYOGhLQua3B-RaZt8QZ5fbXqiH20-0RQ5adfhxx7f_RxfTpnTCm9T2b53C6X7UM9I=
v4HAAD__6cIORg"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczEtOwzAQANDTxMvIY49_Cy-CUyQWCMTnABPPhFpKWmRSELdH4gKPM63Woy=
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uZTyPNipvL--PT2eXtR3Nn8BAAD__1x2O6o">
</blockquote></div></div>
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