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Date: Fri, 05 Jul 2024 15:04:27 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <a-5396FE2E862240328D21E4A0B8C8639B@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Antoinette Charles</div>
    <div> <b>Customer Order Number:</b>&nbsp;200011874838224</div>
    <div> <b>Purchase Order No:</b>&nbsp;108918123360781</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD<=
/div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces 9-Piece Comforter =
Set Microfiber Navy Blue Bed in a Bag Hypoallergenic Reversible with Side P=
ockets Bed Sets for Queen Bed, Bed Size: Queen, Actual Color: Blue/12915810=
8 </div>
    <div><b> Agent message: </b>&nbsp; Hello this is Adnan from Walmart.com=
, reaching out on behalf of Antoinette. They are calling with regards to th=
eir order that was marked as delivered but never received. They are request=
ing for a replacement to be sent out as they have already checked their add=
ress and cameras. Kindly assist them further with their request, thank you.=
</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczF1qwzAMAODTxI9BkmVLfvBDm3kw6MPYTpD6pzOkLmShY7cf7AJfiWuznq=
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