Subject: Re: Designer Living Order D247010333
From: catherine weidenfellers.com <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Tue, 2 Jul 2024 18:14:15 +0000

Yes, I have a different shipping and billing address.  Shipping is to 81301 and billing is 75080.

M Weidenfeller

Sent from my iPhone

On Jul 2, 2024, at 8:10 AM, Customer Service [email-masked] <[email-masked]> wrote:

Hello Mary-

We are contacting you with Designer Living Customer Service regarding Order D247010333. This order got into error status due to a different billing and shipping addresses.  When there is an order at which the billing address does not match the shipping address, we contact the customer to verify that this is a valid purchase. This is an effort to prevent Credit Card fraud, and to give our customers a secure shopping experience.

To verify this order, please respond back to this email or contact our customer service team at 888-879-8790 M-F 7am-3:30pm PST.

Please note we can only hold the order in our system for 24-48 business hours.  If this purchase is not verified within this time-frame, the order will be cancelled.  Thank you.

Sincerely,
Kyle

Designer Living Customer Service

888-879-8790

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