On Mon= , Jun 24, 2024, 10:01 AM Designer Living Inc. <s-06ECEA74C4E644F9AB4C81DB50= 14D2C3@relay.walmart.com> wrote:

Hello Gail,

We are= currently waiting for the result of the lost package investigation with Fe= dEx. We will update you once we have heard from them. Thank you for your pa= tience, and we apologize for the inconvenience.

Sincerely,
Gisel= le
Designer Living Customer Service
<= a href=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferr= er">info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

= This should read reshipped not reshaped

On Mon, Jun 24, 20= 24, 8:37 AM Gail Laporte <gailronlaporte@gmail.com> wrote:<= br>
Just wondering what the status is = on this order and when can I expect to get my items reshaped as I have alre= ady paid for them

On Mon, Jun 17, 2024, 11:20 AM Designer Living = Inc. <s-06ECEA74C4E644F9AB4C81DB5014D2= C3@relay.walmart.com> wrote:
<= p style=3D"margin-top:5px;margin-left:0in;background:white">Hello Gail/ Walmart-
=C2=A0<= /p>
Thank you for your = email. We are sorry to hear your order has not arrived. Unfortunately, we c= annot see further into FedEx's system as to why there have been no scan= s for this package; therefore, we have opened a lost package investigation = with FedEx. Generally, this will take anywhere between 1-8 business days to= resolve; however, it can be completed sooner. Once FedEx completes their i= nvestigation, they will notify us of the results; and we in turn will conta= ct you with an update. We appreciate your patience while the investigation = is in progress. Thank you!
=C2=A0
Sincerely,
Giselle
Designer Living Customer Service
info@desi= gnerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

<= /p>
Dear Designer Living Inc.,=C2=A0

gail laporte wants = to connect with you for the order below:

Customer= Order Number:=C2=A0 200011825286336
Purchase Order= No:=C2=A0 108916247986525
Reason for Contact: =C2=A0Ask a question
Item name/number:=C2=A0 M= adison Park Signature Splendor 100% Cotton Tufted 3000 GSM Reversible Bath = Rug 21x34", Charcoal/5525265677

Customer = Message:
This is a priority escalation from Walmart Cust= omer Care Services. We are reaching out on behalf of =C2=A0 Gail laporte=20 The customer called the customer service line because they did not receive= the item Order number from Walmart: =C2=A0200011825286336 Item name: =C2=A0Madison Park Signature Splendor 100% Cotton Tufted 3000 GS= M Please process a full refund/replacement for the item since they did not re= ceive the order that they have purchased. We are giving you 24-48 hours for= you to give them any satisfactory response on this email. Thank you!

What you need to do now:
1. Reply to thi= s message to contact the customer, and do so within 48 hours, per the guide= lines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team

<= img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.= com/o/eJwczNFqwyAUBuCniZdBj7_WXHiRWgeDXoztCU7isRNSC1no2NsP-gJfiVythyiJ5mQmg= nVE6jtiKoEWK8xLCajesaFQqy_MlqpAtUiaoD3BOBtAY121CdpOsBzcIssAvcvGf-Mvb3fej3F9= 3FXrayvSj_cStc8pzyckZA-8TfMZKZjL2WmDCyWr9th6fQzQRX7arcu-tWfrt5dzxJTSx2Dnr3y= 95k_1jPQfAAD__2HzOj8">