Just wondering what the status is on this order and when can= I expect to get my items reshaped as I have already paid for them

On Mon= , Jun 17, 2024, 11:20 AM Designer Living Inc. <s-06ECEA74C4E644F9AB4C81DB50= 14D2C3@relay.walmart.com> wrote:

Hello Gail/ Walma= rt-
= =C2=A0
Thank you for= your email. We are sorry to hear your order has not arrived. Unfortunately= , we cannot see further into FedEx's system as to why there have been n= o scans for this package; therefore, we have opened a lost package investig= ation with FedEx. Generally, this will take anywhere between 1-8 business d= ays to resolve; however, it can be completed sooner. Once FedEx completes t= heir investigation, they will notify us of the results; and we in turn will= contact you with an update. We appreciate your patience while the investig= ation is in progress. Thank you!
=C2=A0
Sincerely,
Giselle
Designer Living Customer Service
inf= o@designerliving.com

=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,=C2=A0

gail laporte = wants to connect with you for the order below:

Cu= stomer Order Number:=C2=A0 200011825286336
Purchase= Order No:=C2=A0 108916247986525
Reason for Contact= : =C2=A0Ask a question
Item name/number:= =C2=A0 Madison Park Signature Splendor 100% Cotton Tufted 3000 GSM Reversib= le Bath Rug 21x34", Charcoal/5525265677

C= ustomer Message:
This is a priority escalation from Walm= art Customer Care Services. We are reaching out on behalf of =C2=A0 Gail la= porte=20 The customer called the customer service line because they did not receive= the item Order number from Walmart: =C2=A0200011825286336 Item name: =C2=A0Madison Park Signature Splendor 100% Cotton Tufted 3000 GS= M Please process a full refund/replacement for the item since they did not re= ceive the order that they have purchased. We are giving you 24-48 hours for= you to give them any satisfactory response on this email. Thank you!

What you need to do now:
1. Reply to thi= s message to contact the customer, and do so within 48 hours, per the guide= lines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team