Subject: Re: Designer Living Order D24609097A
From: Alice Liu <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Mon, 10 Jun 2024 11:41:04 -0700

Hi, Kyle:
I'm confirming I put this order (Order D24609097A).
Please proceed.

Please feel free to let me know if you have any questions.

Thank you

*alice liu* | SYNC DESIGN | [email-masked]

On Mon, Jun 10, 2024 at 7:35 AM Customer Service [email-masked] <
[email-masked]> wrote:

> Hello Yu-Hsiu-
>
>
> We are contacting you with Designer Living Customer Service regarding
> Order D24609097A. This order got into error status due to a
> different billing and shipping addresses.  When there is an order at which
> the billing address does not match the shipping address, we contact the
> customer to verify that this is a valid purchase. This is an effort to
> prevent Credit Card fraud, and to give our customers a secure shopping
> experience.
>
> To verify this order, please respond back to this email or contact our
> customer service team at 888-879-8790 M-F 7am-3:30pm PST.
>
> Please note we can only hold the order in our system for 24-48 business
> hours.  If this purchase is not verified within this time-frame, the order
> will be cancelled.  Thank you.
>
>
>
> Sincerely,
> Kyle
>
> Designer Living Customer Service
>
> 888-879-8790
>