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Sender: c-4713368C153548BD86EBD4E48B23AB87@relay.walmart.com
Date: Sat, 08 Jun 2024 16:24:39 +0000
Mime-Version: 1.0
Subject: Re: RE:Re: RE:Message from Walmart.com Customer:  Ask a question,
 200012167723603   #Ref 20240530003422762
From: Minette Host <c-4713368C153548BD86EBD4E48B23AB87@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"auto">Hello,</div>
<div dir=3D"auto">I have received the replacement in perf<span>ect conditio=
n. Thank you! Would you like me to send the damaged item back to you?</span=
></div>
<div dir=3D"auto"><span><br>
</span></div>
<div dir=3D"auto"><span>Thank you again for all of<span> your help!</span><=
/span></div>
<div dir=3D"auto"><span><span>Minette</span></span></div>
<div><br>
</div>
<div id=3D"ms-outlook-mobile-signature" dir=3D"auto">Sent from my Verizon, =
Samsung Galaxy smartphone<br>
Get <a href=3D"https://aka.ms/AAb9ysg">Outlook for Android</a></div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> s-4713368C153548BD86E=
BD4E48B23AB87@relay.walmart.com &lt;s-4713368C153548BD86EBD4E48B23AB87@rela=
y.walmart.com&gt; on behalf of Designer Living Inc.
 &lt;s-4713368C153548BD86EBD4E48B23AB87@relay.walmart.com&gt;<br>
<b>Sent:</b> Friday, May 31, 2024 4:07:26 PM<br>
<b>To:</b> Minette Host &lt;minette2727@hotmail.com&gt;<br>
<b>Subject:</b> RE:Re: RE:Message from Walmart.com Customer: Ask a question=
, 200012167723603 #Ref 20240530003422762</font>
<div>&nbsp;</div>
</div>
<div>
<p>Hello&nbsp;Minette/Walmart-</p>
<p><br>
</p>
<p>Thank you for sending the photo. We have sent a replacement. It might ta=
ke 5-7 business days for FedEx to deliver your package.</p>
<p><br>
</p>
<p>If you have further concerns, please let us know!</p>
<p><br>
</p>
<p>Sincerely,</p>
<p>Giselle</p>
<p>Designer Living Customer Service</p>
<p>info@designerliving.com</p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D<br>
</p>
<p><br>
</p>
<p>Thank you for following up so quickly.&nbsp;</p>
<p>Photo of item is attached.</p>
<p>Please let me know if you need anything else from me.</p>
<p><br>
</p>
<p>Minette</p>
<p><br>
</p>
<p>Sent from my Verizon, Samsung Galaxy smartphone<br>
Get <a href=3D"https://aka.ms/AAb9ysg">Outlook for Android</a></p>
<hr>
<p><span style=3D"font-family:Calibri,sans-serif; font-size:11pt; color:#00=
0000"><strong>From:</strong> s-4713368C153548BD86EBD4E48B23AB87@relay.walma=
rt.com
</span></p>
<p>&nbsp;</p>
<p>Hello&nbsp;Minette/Walmart-</p>
<p><br>
</p>
<p>Thank you for reaching out.</p>
<p><br>
</p>
<p>We are sorry to hear about the broken glass. Please send us a photo of t=
he damage so we can assist you better.</p>
<p><br>
</p>
<p><br>
</p>
<p>Sincerely,</p>
<p>Giselle</p>
<p>Designer Living Customer Service</p>
<p>info@designerliving.com</p>
<p><br>
</p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p>
<p><br>
</p>
<p>Dear Designer Living Inc.,&nbsp;</p>
<p><br>
</p>
<p>Minette Host wants to connect with you for the order below:</p>
<p><br>
</p>
<p><strong>Customer Order Number</strong>:&nbsp; 200012167723603</p>
<p><strong>Purchase Order No</strong>:&nbsp; 108914896842360</p>
<p><strong>Reason for Contact: </strong>&nbsp;Ask a question</p>
<p><strong>Item name/number:</strong>&nbsp; Madison Park Blue Agate Trio St=
one Framed Graphic MP95G-0006 By Olliix/315075348</p>
<p><br>
<br>
</p>
<p><strong>Customer Message</strong>:<br>
</p>
<p>My item is damaged. The glass is cracked. Can I exhange for undamaged it=
em.</p>
<p><br>
</p>
<p><strong>What you need to do now:</strong></p>
<p>1. Reply to this message to contact the customer, and do so within 48 ho=
urs, per the guidelines outlined in the<a href=3D"https://sellerhelp.walmar=
t.com/s/guide?article=3D000006402#Customer_Service_Requirements">Marketplac=
e Seller Customer Care Requirements.</a>
<br>
2. If there has been no reply to this communication within 48 hours, Walmar=
t may proactively refund the customer.</p>
<p><br>
<br>
</p>
<p>Thank you,&nbsp;</p>
<p>Your Walmart Customer Care Team</p>
<p><br>
</p>
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